Case study

Auto Windscreens

Auto Windscreens is one of the UK's leading vehicle glazing specialists, providing windscreen repair and replacement to fleet and insurance customers nationwide. Founded in 1971, the company has technicians carrying out glazing work in the field and in service centres every day.

Find out how Traffi helped Auto Windscreens identify the right hand protection for their technicians and address the risk of injuries during daily tasks.

“THE DEXTERITY AND COMFORT OF THE GLOVE IS FAR SUPERIOR TO OTHER BRANDS WE HAVE TRIALLED, AND THE DURABILITY HAS EXCEEDED OUR EXPECTATIONS.”

Bruce Bahlaj, Health & Safety Manager, Auto Windscreens

What was the initial problem?

The industry average reveals that 70% of hand accidents occur after gloves are removed. For Auto Windscreens, this emphasised the importance of preventing injuries before they escalate into more serious incidents.

With technicians carrying out glazing work in the field and in service centres every day, the company needed hand protection that workers would keep on throughout the task. The risk was that restrictive or uncomfortable gloves would be removed, leaving hands unprotected at the critical moment.

Why Traffi?

Auto Windscreens needed hand protection that technicians would actually wear, in the field and in service centres, throughout the working day. Traffi's task-based approach to glove selection, together with a glove designed for dexterity and durability, directly addressed the risk of gloves being removed mid-task and leaving hands unprotected.

OUR SOLUTION

Traffi conducted a glove audit and recommended the TG6240 for its high cut resistance, dexterity, touchscreen capability and second skin feel. Auto Windscreens then trialled the glove for around eight months, gathering feedback from technicians throughout.

TRAFFI'S APPROACH INCLUDED

TRAFFI'S APPROACH INCLUDED

  • A glove audit to match protection to the task

  • A recommended glove, the TG6240

  • An eight-month trial in real working environments

  • Technician feedback gathered throughout the trial

THE RESULT

Throughout the trial, technicians reported that the TG6240 outperformed other brands they had used, with some pairs lasting significantly longer. This gave Auto Windscreens confidence that the glove suited the daily demands of glazing work before committing to a wider rollout across their technicians.

Technicians reported that the TG6240 outperformed the other brands they had trialled, with some gloves lasting up to seven months compared with three to four months previously. This improved both protection and cost in use across the team.

The colour of the glove has also proven significant. Because it stands out from a distance, it is easy to identify whether a technician is wearing their gloves, reducing workplace accidents and improving safety awareness across the team.

Word from Client

We noticed that the team were having issues with their old gloves, finding them restrictive which made it difficult for them to carry out their tasks.

We knew that if the gloves were making the tasks more difficult, it would only be a matter of time before the gloves would start being removed and then there would be no protection for their hands at all.